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Position | Senior User Experience Consultant Interactive Media Team Paul Dawson – Head of IM Based in London, and client site as and when required |
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Established in 1991, Conchango has been voted Europe’s Number 1 Web Design Agency for 2006 (http://www.conchango.com/Web/Shared/Documents/forrester%20website%20design.pdf) and has an impressive list of blue chip and international brand clients including M&S, Tesco, Boots, HMV, Lloyds TSB, Bank of Ireland, Kensington Mortgages, Chevron, Virgin Mobile and Virgin Atlantic to name a few. Conchango provides clients with competitive advantage by helping them improve business results through innovative use of technology.
www.conchango.com
http://blogs.conchango.com/
This role will provide the opportunity to work in a fast moving, creative and challenging environment building world class interactive digital solutions. This person will typically be working as part of a multi-skilled team including project management, strategic, technical and creative design personnel looking at all aspects of the solution.
We need people that passionately believe that the end user should be placed at the core of the project universe. That person will be able to relate and engage the end users on all projects, encouraging honest and realistic input and feedback on legacy systems, concepts, designs and prototypes.
We need people that can, and will, think on their feet. This person is happy to be exposed to new industries and business situations. This person is refreshed and excited by the challenge of an exponential learning curve.
On a daily basis you will be expected to produce quality work that pushes the boundaries and decisions that you are required to make may not be covered by a detailed chapter in a guru’s lifestyle brochure. You will need to be capable of creating an experience that meets and exceeds the rule of best practice but also creates a new and improved benchmark for our others in our industry.
We need people that can ‘walk the walk’ and ‘talk the talk’ with the smartest marketing executives and technology specialists. This person will need to understand and sympathise with technical boundaries but is able and willing to think outside of these constraints; pushing and driving the entire team to design, develop and deliver a truly satisfying user experience.
Duties and Responsibilities
· User Experience Expert - able to design the information architecture and user interaction for complex and highly branded interactive digital solutions.
· Client facing - able to communicate effectively at a high level in client organisations, be able to document and present work on their own.
· Strong project skills - able to put together presentable user & process flows and wireframes and to contribute to other project documentation such as functional specifications.
· Excellent end user interaction - able to work with end users in test or interview environments to carry out research, or testing on paper or working prototypes.
Essential Qualifications and Experience
· Experience in the field, or a formal background in one or more of the following;
- Cognitive Psychology
- User Interaction Design
- HCI & Usability Principles
- Ergonomics
- Research or Testing Methodologies
· A great track record and a passion for creating digital experiences
· A detailed understanding of the principles, techniques and legislation associated with accessibility of interactive media
· An excellent understanding of the technology required to build interactive applications on the web or other media
· An understanding and empathy with branding and marketing
Desirable Skills
· Experience in the Retail, CPG, Financial Services or Energy market
· Detailed understanding of RIA technologies
· Knowledge and experience of internet trends
· Knowledge of UML
Required Competencies
- Excellent communication and interpersonal skills
- To be able to establish rapport and good working relationships with clients
- Ability and willingness to learn new technologies
- Good documentation skills
- Team player
- A “can-do” attitude
- Ability to multi-task and prioritise
- Travel throughout the UK is an integral part of the job as you will be working on customer sites during elements of each project
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Regards
Michelle & Danni
Conchango UK Recruitment Team