blogs.conchango.com

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• Talk techie to me

  Friday’s community day was all geared towards collaboration. What I found fascinating was the "speed dating". Not real dating, mind. The format was the same, but the outcome was to encourage all the different disciplines that make up Conchango to get Read More... Posted 13 April 2008 23:20 by tayler.cresswell | 2 Comments Filed under: creative, copywriting, conchango, .Net, Community Day, SQL, technology, J2EE, copywriter, language

• Date for the diary: Soap box meets pub crawl

  Put April 17th in your diaries now folks - there's a happening on our doorstep. From 2pm, five Borough Market pubs will be host to 20 speakers (none yet confirmed) who'll be talking about the future... Seems the esteemed Rory Sutherland was there in 2006 Read More... Posted 25 March 2008 23:36 by tayler.cresswell | 0 Comments Filed under: social networking, user experience, creative, Rory Sutherland, undertheinfluence, design

• More on colour

  Or should I say "color"? Seems colour war has broken out among the twitterari! Not content with the sky-ish blue default background, there's a rash of poster paint-coloured backgrounds happening all over... There's an update of the latest winners and Read More... Posted 20 March 2008 19:38 by tayler.cresswell | 0 Comments Filed under: blogging social networking, social networking, brand experience, user experience, creative, behaviour, color, twitter, colour

• Proud moment: my very first 404 page goes live!

  After over a decade of dreaming up content and writing for websites, it's incredible that it was only yesterday that a website went live with a 404 page that I'd helped bring to life. Why do so few companies make an effort to help those who get lost on Read More... Posted 07 March 2008 21:40 by tayler.cresswell | 2 Comments Filed under: customer experience, user experience, copywriting, conchango, 404, legal, privacy policy, privacy

• Designing meaningful experiences

  In all the work I'm doing at the moment, the most important factor is looking at how people behave. The seemingly insignificant things that people (and brands, for that matter) do can give us incredible insights into our audiences or our customers Read More... Posted 24 February 2008 20:21 by tayler.cresswell | 0 Comments Filed under: customer experience, brand experience, user experience, IDEO, thoughtless acts, creative, TED talk, behaviour

• Moo.com's bad day elicits great sympathy

  Moo.com had a bad day recently – and blogged about it. It’s currently showing on their homepage, titled: Blimey. a non-happy day at MOO . The replies are 99% positive and supportive. One says: " Wow, poor Moo guys. Enjoy the pizza, you Read More... Posted 05 December 2007 11:12 by tayler.cresswell | 1 Comments Filed under: customer experience, retail, moo.com, customer service

• gunpowder, treason and mobile phones...

  Tonight I stood amongst my digital brethren as we all pointed our mobile devices towards the heavens to capture the fleeting moments as the sky was lit up by rockets and catherine wheels... a slightly surreal experience. You can see them all as they arrive Read More... Posted 05 November 2007 21:42 by tayler.cresswell | 0 Comments Filed under: mobile, digital media, bonfire night, 5th november 2007, mobile phone

• Undigital digital

  Richard Wand just sent this lovely site around - Make a Mixa . It's where you can create and buy your very own "1GB Flash USB drive housed inside a cassette tape shell." I love the tagline: "undigital your digital". Our nostalgic, Read More... Posted 30 October 2007 13:11 by tayler.cresswell | 0 Comments Filed under: customer experience, retail, creative, copywriting, cassette tape, digital media

• A truly immersive experience

  If you're old enough, you may remember Tim Hunkin from The Rudiments of Wisdom cartoons in the Observer. I had the wonderful experience last night of hearing him talk about his work - in particular, the amusement arcade he's installed at Southwold Read More... Posted 26 October 2007 14:42 by tayler.cresswell | 0 Comments Filed under: user experience, Southwold pier, The Observer, creative, tim hunkin

• Moore digital

  I spent a glorious few hours at Kew Gardens yesterday looking at the Henry Moore sculptures. They can be viewed from a distance, close up, from different angles. They look so at home there. I vow to go back if it snows, if it rains, to see the forms in Read More... Posted 01 October 2007 09:42 by tayler.cresswell | 0 Comments Filed under: mobile, flickr, henry moore, kew gardens, ipod, podcast

• The mobile marketing buzz is getting louder

  ... and sounds less like 'blue sky thinking' these days. The Bourne Ultimatum campaign created huge interest in the technology from advertising/marketing folk eager to find new outlets for their creative wares. Last week, NMA carried an interview Read More... Posted 13 September 2007 09:30 by tayler.cresswell | 0 Comments Filed under: The Guardian, The Bourne Identity, QR codes, Otto, photo recognition, NMA, mobile

• All's not right with the world

  Having recently worked at a Big Ad Agency, I recognised more than a few truths in Bruce Nussbaum 's article: ' Are Big Ad Agencies So Clueless That Corporations Should Avoid Them? ', in Business Week magazine last week. He says: "Mainstream Read More... Posted 30 July 2007 11:48 by tayler.cresswell | 0 Comments Filed under: user experience, bruce nussbaum, IDEO, thoughtless acts, ad agencies, customer experience, social networking

• Retail therapy anyone?

  Not sure I entirely agree with Kathryn Hughes' hotly debated article in The Guardian this week: Shopping is the spirit of the silk route, not the online rut . It cites some strangely elusive research that Americans are falling out of love with online Read More... Posted 25 July 2007 10:45 by tayler.cresswell | 0 Comments Filed under: customer experience, retail, brand experience, The Guardian, Kathryn Hughes

• "Sorry, I can't come to work today. I'm suffering from SND"

  The BBC reports on new phenomenon. It seems that ghost bloggers are being employed to keep up with all the social networking we need to do these days. For a fee, I can now hire someone to manage my Facebook , LinkedIn , work and personal blog profiles. Read More... Posted 18 July 2007 10:27 by tayler.cresswell | 3 Comments Filed under: blogging social networking

• The next big thing?

  bringsome.com is a lovely idea. It challenges the traditional retail model - and fits perfectly into the YouTube / facebook / flickr concept, bringing people together for free with the hope of rich rewards for their founders later. It belongs firmly in Read More... Posted 17 July 2007 22:17 by tayler.cresswell | 0 Comments Filed under: customer experience, bringsome.com, second life, social networking, Hobsbawm