blogs.conchango.com

Continuing the 360° Retail theme that I started in July this is the next instalment - that when completed you will have the fundamentals of a 360° Retail Guide. Staff & Operations In retail one of the biggest assets is of course the staff. These are the customer facing element of the retail business. They hold such value that ...

Please welcome the new King - 360° Retail!Just as Web2.0 was a buzz word for a seismic change in the way users interacted and used the internet, the Web2.0 term was over used and wrongly interpreted by both retailers and their internal processes and decision makers that would influence their web strategies. So we (in the consultancy trade) moved ...

With the 2008 Retail Week Conference coming to London next week (which Conchango is one of the key Sponsors)- I thought that an objective view of the traditional high street was in order to see how in this e-commerce focused age how retailers are coping in the 21st Century and what (if any..) new initiatives and learnings from the digital age have ...

In my last blog I talked about the apparent "worth" of the internet to advertisers and marketing people - and also touched on a forthcoming blog around Google's Video Ads (which would be this one..) and the future of this space moving forward. To begin let's go back to a time (if you are old enough to remember) when UK ...

Record companies and especially BPI seem to have totally lost the plot and now it is us, the consumer, that will be paying the price!Anyone who reads my Blog will realise that I have a long and deep relationship with music retail – I have been a part of the industry for over 14 years and in that time seen a lot of things come and go – ...