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  • 360° Retail: Staff & Operations - Pride (In the Name of Retail)

    Continuing the 360° Retail theme that I started in July this is the next instalment - that when completed you will have the fundamentals of a 360° Retail Guide. Staff & Operations In retail one of the biggest assets is of course the staff. These are the customer facing element of the retail business. They hold such value that ...
    Posted to Diary Of A Madman (Weblog) by Derek.Dunlop on August 19, 2008
  • Cloudbusting & The Web Platform - The Next Level

    Following up quickly from my last blog - where do I see some of the key highlights and what Conchango are talking about with our clients and potential clients is how you structure ''your cloud'' in order to make it accessible, visible and indexed correctly. Gone are the days where you can just pump content and data up to a virtual storage ...
    Posted to Diary Of A Madman (Weblog) by Derek.Dunlop on August 11, 2008
  • Multi-Channel Retail is DEAD!!!

    Please welcome the new King - 360° Retail!Just as Web2.0 was a buzz word for a seismic change in the way users interacted and used the internet, the Web2.0 term was over used and wrongly interpreted by both retailers and their internal processes and decision makers that would influence their web strategies. So we (in the consultancy trade) moved ...
    Posted to Diary Of A Madman (Weblog) by Derek.Dunlop on July 20, 2008
  • Retailers: Get ready for Easter...

    ...TO LATE!!! As most (hopefully ALL) retailers know Easter is the second most important trading time after Christmas! However - how many retailers were ready for this Easter ?? - because this Easter is going to be tough ride... Most retailers will have planned Xmas >> Winter Sale >> Easter - roughly in that order - base their ...
    Posted to Diary Of A Madman (Weblog) by Derek.Dunlop on April 9, 2008
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