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Over the last few years, I've been a consultant for a major IT Services company; worked for a UK-based support services company; contracted for Australia’s largest independent magazine distributor; worked in-house designing and project managing a Europe-wide infrastructure refresh for a major fashion design, marketing and retail organisation; and ...
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I was sorting out my den/office this weekend and came across a Microsoft operational excellence resource CD. The concept seems quite good (although the content seemed a little out of date, even bearing in mind that it had sat in a pile of ''stuff to look at when I have time'' for 10 months); however, the operational excellence section of the ...
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