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All Tags » Retail » customer experi... » usability » user research
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I walked in to an electrical store this weekend to purchase a Cambridge Audio
Azur Receiver but couldn’t find what I was looking for. There were no sales staff around whatsoever to
ask whether they had the item in stock, although a sign read ‘leave us a
message and we will try to get back to you within 48 hours’.
Sounds strange! ...
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