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It's heartening, in this day and age, to see numerous top-flight retailers making significant investment, both in terms of cash and resource, in their online business. Recalling conversations which took place in the early days of this century, when a website was often seen as little more than an indulgence on the part of the marketing ...
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When a retailer's business hits the rocks, everyone and his dog has an opinion. It's a rare industry whose dirty laundry is so publicly aired as that of high street retail. The announcement earlier this month that Ethel Austin was to go into administration, with the attendant loss of 181 head office jobs and 33 store closures, provoked a fair bit ...
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