blogs.conchango.com

Conchango recently hosted a Retail Business Intelligence Seminar, which was attended by many of the UK's leading retailers.  The format of the day was a number of presentations and some round table discussions on topics that had been selected by the attendees in advance by way of a questionnaire.  The Butler group presented on the ...

...TO LATE!!! As most (hopefully ALL) retailers know Easter is the second most important trading time after Christmas! However - how many retailers were ready for this Easter ?? - because this Easter is going to be tough ride... Most retailers will have planned Xmas >> Winter Sale >> Easter - roughly in that order - base their ...

Isn't searching for a house online addictive? You spend hours and hours at the computer, changing sites, varying search parameters, taking virtual tours etc.  If your seriously moving then you do this every day so you can catch the latest properties.  Is it addictive?  Or does it just take hours because traditional housing search ...

Traditional BI was all about numbers, charts and reports and it's been replaced by super whizzy dashboards that promise the earth but may or may not deliver value.  BI applications, along with email, are probably the only system that senior executives of companies actually use.  As such they have visibility that's unrivalled from other ...

Traditional BI is about numbers, charts and reports right?  Big mainframe reporting systems using Focus or SAS, or even COBOL (those were the days, PIC S9(9) COMP-3, happy memories!!). Or early implementations of Microstrategy or Business Objects that looked good in their day, but seem out of place now. The trend with technology companies ...

A recent question around the area of personalisation and customisation as part of the web offering of mature retail brands got me thinking about this post, because it's an issue I've seen with a number of organisations. The first problem lies with semantics - i.e. the definition of personalisation vs customisation with respect to the use ...

Post Summary: With the improvements in analytics, we can now really begin to understand and map customer networks to identify the ‘hubs’ or key people that we should be engaging with and turn them into advocates to drive word of mouth business. With the ubiquity and popularity of blogs, reviews and the web, this area is turning into a ...