blogs.conchango.com

I hear a lot of people justifying, prioritising or rejecting site features based upon the user and their needs. This is not surprising considering that the user is the cornerstone of the UCD process. However, I suggest that we should stop thinking about the user and start thinking about roles such as Readers, Producers, Viewers, Browsers, Shoppers ...

Dell has launched a community site which allows members to post suggestions, comment and promote good ideas in a ‘digg' like fashion. I have had a look around and it appears as if the community has already come up with some great ideas. This seems to be a great way to get customer feedback and to get people talking about your brand. The ...

So I was recently reminiscing about the days long before the arrival of the blog and web 2.0 (actually probably before 1.0 if that's even possible), when people would hand code small personal websites (or at least use a WYSIWYG editor such as Front Page). These sites were hugely engaging if reading infinitely long textual lists detailing all ...

Chapter 1 – Ambiguity rather than the obvious Usability 101 tutorials will make the point that any good designer/IA/UE worth their salt will always incorporate the principle of recognition rather than recall into their designs. This rule states that we should make objects, actions, and options easily recognizable and understandable ...