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  • The Tesco @ Home story, an exercise in innovation

    It's a few weeks now since I got back from the Microsoft Professional Developers Conference (PDC) in LA. This was a different conference for me. Normally, I would be at a conference to present on topics like Experience Design, Digital Innovation, or some user interface related technology / design topic. And this would be to a mixed audience of ...
    Posted to Ergo (Weblog) by Paul.Dawson on November 19, 2008
  • The potential Surface ecosystems

    In my last post on Microsoft Surface, I mentioned that some of the business and brand people we spoke to about Surface didn’t immediately see the opportunity. Or rather, they didn’t see a cost-justifiable opportunity when set within the current environment of the Surface ecosystem. The latter is particularly true in the media business. A Brand ...
    Posted to Ergo (Weblog) by Paul.Dawson on November 17, 2008
  • Reacting to Surface – Part 1

    Microsoft Surface in Europe is out in the open, and we’re now allowed out and about to talk to people and show them Surface in action. So, the last few weeks have seen us out and about a lot with our Microsoft Surface devices. A lot of communication internally to help our own teams understand the medium, and its unique interaction paradigms; as ...
    Posted to Ergo (Weblog) by Paul.Dawson on November 17, 2008
  • Gorillas in our midst

    Steve Clayton sent this around a little earlier in his 'Friday Thing' - always a joy! If you haven't seen this viral video and TV advert put out by Transport for London, then click through now and do the test. Steve guaranteed that you would; A) Laugh a lot B) Send it to your friends I agree.. so do the test now! It's all about whether or ...
    Posted to Ergo (Weblog) by Paul.Dawson on March 14, 2008
  • Just a quickie...

    A quickie to let you know that my MIX08 session has a time, date and place. The full Facebook event is here: http://www.facebook.com/event.php?eid=9215037357 - do go join up. It's always slightly encouraging, not to say scary, to see people who actually might turn up! Or for you FB resisters: March 6th, 4.15pm, Delfino 4005, The Venetian ...
    Posted to Ergo (Weblog) by Paul.Dawson on February 20, 2008
  • Amazon have finally lost it

    Amazon - purveyor of books. Sorry, purveyor of books and CDs. Sorry, books, CDs and videos DVDs. Actually, I guess it's now books, CDs, DVDs, t-shirts, cameras, mp3 players, duvets, ovens, garden gnomes,... you get the idea. Well, they've finally forgotten why they came to the party in the first place. They're so overwhelmed ...
    Posted to Ergo (Weblog) by Paul.Dawson on December 1, 2006
  • New Self Serve Ticket Machines

    Now, I'm not one to keep quiet about a new customer self service device that I think is lacking, and today is no exception. Recently, South West Trains implemented almost overnight a replacement to their station self-service ticket machines. The devices are touch screen operated and only accept card payments from cards that have a smart chip ...
    Posted to Ergo (Weblog) by Paul.Dawson on July 20, 2006
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