|
|
Browse by Tags
All Tags » Customer Experi... » User Interfaces » Ergonomics » Bad Design
-
Now, I'm not one to keep quiet about a new customer self service device that I think is lacking, and today is no exception.
Recently, South West Trains implemented almost overnight a replacement to their station self-service ticket machines. The devices are touch screen operated and only accept card payments from cards that have a smart chip ...
|
|
|