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• Concepts Vs. Products

  I was pointed at this blog post the other day by tommylee on Twitter it's from a blog called 'counternotions' by a blogger called 'Kontra': http://counternotions.com/2008/08/12/concept-products/ Here's an extract; It’s quite easy and fun to dig Read More... Posted 14 August 2008 00:01 by Paul.Dawson | 1 Comments Filed under: User Centred Design, Total Experience Design, Experience Design, Experience Planning, product design, Innovation, counternotions

• UCD 101

  Ok, I've been meaning to post this for a while, so sorry it's late... but I talk a lot about 'experience' and user-centred design, and occasionally, I stumble across someone who doesn't come from my universe and isn't as keenly aware of what some of this Read More... Posted 22 July 2008 09:33 by Paul.Dawson | 1 Comments Filed under: User Centred Design, User Interfaces, User Experience, Total Experience Design, Experience Design

• Gorillas in our midst

  Steve Clayton sent this around a little earlier in his 'Friday Thing' - always a joy! If you haven't seen this viral video and TV advert put out by Transport for London, then click through now and do the test. Steve guaranteed that you would; A) Laugh Read More... Posted 14 March 2008 22:06 by Paul.Dawson | 1 Comments Filed under: Customer Experience, User Centred Design, User Interfaces, Kiosk, User Experience, Total Experience Design

• MIX08 - The Signal

  So, blog-writing... dangerous thing. You can reveal things you never thought anyone would read ever... lesson-learned: People read your blogs! Shocking, but apparently true according to Thomas and Mike at The Signal . These guys spend their time reading, Read More... Posted 31 January 2008 22:36 by Paul.Dawson | 0 Comments Filed under: Customer Experience, User Centred Design, Digital Media, Total Experience Design, Brand, MIX08, Public Speaking

• Speaking at MIX 08 in March

  It's hard to write blogs! I mean, it's hard to find the time... for me anyway. I like to share though, so if I make a new year's resolution, maybe it's this! Anyway - I have a good reason to. I'm off to MIX 08 in Las Vegas in March, and I'm speaking too. Read More... Posted 29 January 2008 23:52 by Paul.Dawson | 0 Comments Filed under: Customer Experience, User Centred Design, Total Experience Design, MIX08, Experience Design, Public Speaking

• Hello, this is American Express - can I ask you your inside leg measurement?

  About three times a year I have a debate with someone calling from American Express about data security and identity theft. I've never blogged it before, because I didn't have an answer - and nobody likes a ranter! Now read on: My mobile phone Read More... Posted 10 August 2007 09:35 by Paul.Dawson | 1 Comments Filed under: Customer Experience, Web 2.0, User Centred Design, Finance, Banking, Total Experience Design

• Advertisers - Do you not understand? Are you not watching society? At all?

  I saw a slogan on the side of a bus the other day: "Swap laptops for flip-flops" This is the latest in a long line of media and advertising that suggests that the computer is a part of our work lives, and that generally we should loathe it. Read More... Posted 09 August 2007 23:36 by Paul.Dawson | 1 Comments Filed under: Customer Experience, Web 2.0, User Centred Design, Digital Media, Travel, Entertainment, User Experience, trends, Social Media, Total Experience Design