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• The Tesco @ Home story, an exercise in innovation

  It's a few weeks now since I got back from the Microsoft Professional Developers Conference (PDC) in LA. This was a different conference for me. Normally, I would be at a conference to present on topics like Experience Design, Digital Innovation, or some Read More... Posted 19 November 2008 12:33 by Paul.Dawson | 2 Comments Filed under: Customer Experience, WPF, eCommerce, User Centred Design, User Interfaces, Retail, User Experience, Total Experience Design, Experience Design, facebook, Experience Planning, product design, Recession, Innovation, bill buxton

• Brucey proves CPA exists!

  We've been saying for a while now that we've been observing behaviours in users of digital media where they are not consuming digital media alone, but retaining a continuous partial attention (or here ) of multiple media at the same time. In the very Read More... Posted 22 February 2008 23:37 by Paul.Dawson | 2 Comments Filed under: Customer Experience, Entertainment, User Experience, Social Media, Bruce Forsyth, TV, jonathan Ross, facebook, broadcast, media