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Very random thoughts on a variety of interactive media topics.

The Design of Womenomics

Dan Sumner at Microsoft seemed quite intrigued by a presentation I made the other day on a couple of trends that came through our friends at the Future Laboratory.

The Slash/Slash Generation was one. More on this another day, but the one that captured his imagination was "The Design of Womenomics".

What The Future Laboratory were saying is that what was a trend on the rise (womenomics) has finally settled into the mainstream of design.

The power of women in the economy is essentially what 'womenomics' is, and it's a trend that has obviously been growing since suffragette-ism and feminism, and demonstrates that although equality  and parity between men and women still has a long way to go, it is now a major influence on commerce.

Womenomics is about the fact that women are involved in about 80% of purchasing decisions in the retail universe. They're also looking for different things; but make no mistake, this is not about pink and fluffy. It's instead about simplicity, clean lines, efficiency and what the psychologists call 'whole brain thinking'.

"The Design of Womenomics" is about how the trend of womenomics is now concretely influencing product design, retail design and other commercial areas.

What is interesting about "The Design of Womenomics" is that it's a trend that is completing the loop. We use trends analysis a lot to help us plan and set strategies for customers like Virgin Atlantic and Tesco - and often the feedback on seeing a trend on the rise is initially "very nice, but how do I use that to my advantage". So what we do with those, is stretch them forward and map them on to our clients' businesses. This is a lot more practical approach and helps those companies see the potential impact of a trend, and how they go about planning to take advantage of it.

What you see in "The Design of Womenomics" is how companies like Electrolux, Halfords and HiQ have shifted their attitude to design in order to better cater to an ecommerce and retail marketplace that is increasingly dominated by the power of a trend that was only previously "on the rise" as they say in "trend-y" circles.

In other words, it was good planning. Something we at Conchango do under the "Experience Planning" umbrella, with a philosophy of "Total Experience Design", which is about consideration of all channels and touchpoints regardless of whether or not Conchango has the ability to execute in them, and with a focus on the emotional state of the customer before, during and after their interaction with the brand we are working with.

I posted a few of the things I used to illustrate "The Design of Womenomics" this on a Flickr set here.

Thanks again to our partners at The Future Laboratory for being out there to pick this stuff up for us so we can translate it into actionable strategies for our clients.

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About Paul.Dawson

I started working in 'new media' when it was new... around 1996, doing websites for people like DHL and Cellnet (remember them?) as well as CD-Roms for people like Doring Kindersley. I joined Conchango in 1999 because I was fed up with the conflicts and overlaps between the companies that we tended to partner with to deliver these things. Usually it was a tech company and a marketing agency. Neither had the user's needs in mind, and both were trying hard to take business away from each other. So at Conchango I saw the opportunity to create an integrated team, who as a result of all being on the same side, and following good user centred design process, delivered better stuff for both our clients and their customers. Bizarrely, now that we have teams who truly understand all these aspects of projects, we now partner very well with both tech and creative companies! So we built an interactive media team who do design, branding and user experience, and since 2006 have consistently been rated best in Europe at this by Forrester Research. Which was nice! Since then I've worked on digital strategy and innovation for companies like Virgin Atlantic, Barclays, Tesco and other great Conchango clients. Now I spend a lot of time evangelising to customers and at conferences, about what Conchango do in the field of Customer and Brand Experience, as well as still working for real clients on real projects. The final thing I do is look out for what new user-facing technologies will be relevant to us, our customers and consumesrs. I help shape how we adopt them, and how we apply them, and how we build the skills we need to be the best at them. Most recently this has meant things like Microsoft's Silverlight and Surface technologies.
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