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Ergo

Very random thoughts on a variety of interactive media topics.

Deep, deep, deeper deep down

 

My good pal Steve Clayton posted tonight about my session at MIX and referenced an audience member, who was indeed from Otto, the company who own the Oli brand. Yes, he said that the LookBook functionality we invented and then built for them has double the conversion rate from a standard non-LookBook user on the website.

And I agree with Steve's hastily put together napkin mathematics, that anything that shows product in deep, deep detail, and allows people to share it, play with it and generally do what they want to do with it, will increase conversion.

If Amazon can claim that adding their basic form of recommendations will increase sales using their ecommerce platform by 20%, then I'm all in favour of napkin (***-packet) maths that say that Deep Zoom could do the same!

Deep Zoom (the artist formerly known as Seadragon) is indeed a more capable beast than any of the current ecommerce image management applications out there.... I think it's only a matter of time (or contract periods) until we put one in for one of our ecommerce customers.

Comments

 

Ergo said:

I was writing a blog post recently , and was describing some approximate and rough calculations. The

March 18, 2008 13:00
 

Hugo Rodger-Brown said:

Yes please - I've been asking for this...

March 18, 2008 17:53
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About Paul.Dawson

I started working in 'new media' when it was... around 1996, doing websites for people like DHL and Cellnet (remember them?) as well as CD-Roms for people like Doring Kindersley. I joined Conchango in 1999 because I was fed up with the conflicts and overlaps between the companies that we tended to partner with to deliver these things. Usually it was a tech company and a marketing agency. Neither had the user's needs in mind, and both were trying hard to take business away from each other.. so at Conchango I saw the opportunity to create an integrated team, who as a result of all being on the same side, and following good user centred design process, delivered better stuff for both our clients and their customers. So we built an interactive media team who do design, branding and user experience, and in 2006 were rated best in Europe at this by Forrester Research. Which was nice! Now I spend a lot of time evangelising to customers and at conferences, about what Conchango do in the field of Customer and Brand Experience, as well as still working for real clients on real projects!
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