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• Storm's A-Comin'

  We’re all doomed. According to some of the more alarmist news publications, we in the UK are plunging headlong into a recession which will have families out on the streets and so on and so forth. No one will be able to afford to pay their astronomical Read More... Posted 28 October 2008 15:23 by dan.wilkinson | 0 Comments Filed under: ecommerce, retail, reality, investment, business strategy, high street, common sense, basics

• Back to Basics

  As someone who relies on the health of the online retail market to pay his rent every month, I’m probably not the first person you’d expect to welcome a forecasted slowdown in the annual growth in online sales. However, Verdict have recently Read More... Posted 08 October 2008 12:45 by dan.wilkinson | 0 Comments Filed under: ecommerce, multi-channel, retail, reality, business strategy, high street, common sense, optimisation, conversion

• Left Hand / Right Hand Disconnect

  A recent blog entry by my colleague Richard got me a bit worked up recently, and as usual I'm keen to add my two cents. His experience with Empire Direct is a perfect example of a multiple channel business not working as a genuinely integrated multichannel Read More... Posted 24 September 2008 11:00 by dan.wilkinson | 0 Comments Filed under: ecommerce, multi-channel, retail, consultancy, reality, business strategy, tone, common sense