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NOTE: My blog has now moved to HTTP://MULTICHANNELTHINKING.BLOGSPOT.COM - I'm writing about multichannel innovation, customer centricity, future technologies, and social media for business. Please change your subscription link to http://feeds.feedburner.com/rizwan :)
I'm obviously well behind in the race to be the first trendspotter for 2008, but since it's still January I reckon it's still early enough to look at the year ahead and aggregate what the experts say is likely to be big for multi-channel business innovators as we move seriously into the digital age. I'm going to keep it simple because explanations could run into pages, so here's a few bullets on what I think is worth keeping an eye on for the future Web - Local and Hyperlocal social networks - My Street type thing – neighbourhoods, apartments, clubs, companies etc
- Private social networks - More privacy in social networks
- Opensource social networking - OpenSocial, OpenID, OpenAds, FOAF (Friend of a Friend networks)
- SocialSoftware - White label social networking applications like KickApps
- More Virtual reality - Second Life, There.com, Kaneva, Gaia, Habbo Hotel etc
- DRM free music download from major players - This is pretty much done now
- Internet TV and Video - IPTV, Video streaming & Online Cinema
- Make it yourself media – Pictures, blogs, music, video
- eReaders and eBooks - Kindle, Sony Reader
- Videoblogging
Mobile & MCommerce - Mobile expansion – Yes, it's stating the obvious!
- Open source platforms and applications - Google Android
- WiMax, Wifi services inflight (broadband inflight, on trains etc)
- Mcdonalds recent provision of free wireless could start a high street trend. Once mobile internet becomes fast and free, the mobile as a browsing and commerce medium is seriously going to kick off and Touch Screen phones will become ubiquitous
- Continued uptake of smart phones particularly in offices
- Mobile Marketing
- Mobile Payments - This gap is itching to be filled with a secure cost-effective payments provider. This is happening already with companies like LUUP and mCommerce will become a more serious prospect. Other more direct options like Obopay are also becoming available.
- (Live) videocasting from mobiles to the web
- Mobile social networking - Mobiluck, Migg33, Meetmoi, Loopt, SoonR, Aki-Aki are already some examples, with the standard twitter, tumblr, facebook status updaters already tapping into mobile mania
- Mobile Spam - Surprised it hasn't happened yet! Major security implications.
Ecommerce - Leveraging social networking for business return - Oldish news, but it's going to more than just about Facebook this year
- Group buying - Crowdstorm, Yub.com
- Social Shopping - Kaboodle, Wists, ThisNext
- Network Analysis for marketing and customer relationship management - See my post on Natural Networks
- Increasing digital/internet marketing - Rapidly growing Internet advertising market is expected to rake in US$27.5 billion in 2008, according to eMarketer.
- Revenue sharing advertising models
- Virtual payments - Paypal Secure Card, Google Checkout
- Branded prepaid payment cards - Payoneer
- Revenue based social networking - Dada, MeYouWorld etc. .. yes we're talking the dreaded pyramid schemes for the web
General Technology & Business - Outsourcing maturity
- Business innovation will become more based on creativity and design - Design Thinking
- Disruptive Innovation from other industries as new competition - unexpected entrants like the iPhone and Google adsense
- "Peer-to-peer lending" - Facilitation of loans between complete strangers
- Buyer niches – Gender, age, Generations 'Y' and ‘Z’
- "Premiumisation" – Particularly air travel premium and business classes
- "See hear buy" – eg. Music on websites, Books on kindle, Midomi (sound recognition search engine)
- Social lending & Microfinance
- Social Entrepreneurship & CSR
That should give you plenty to think about. Enjoy!
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About Rizwan.Tayabali
Background in business and management consulting. Current focus - Retail Sector. Blogs: http://multichannelthinking.blogspot.com
http://urbansurvivalproject.blogspot.com
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